WattleFlex Athletics Privacy Policy
At WattleFlex Athletics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and interact with our online platform, purchase products, or engage with our services.
By using our site or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our high-performance men's athletic wear products and related services.
- Personal Identification Information: This includes information you provide directly to us when you create an account, place an order, sign up for newsletters, participate in surveys, or contact us. Examples include your name, shipping address, billing address, email address, phone number, and payment information.
- Order and Transaction Information: Details regarding products purchased, transaction history, and custom apparel specifications.
- Usage Data: Information on how you access and use our online platform, such as your IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and interactions with our features.
- Device Information: Information about the device you use to access our platform, including hardware model, unique device identifiers, and mobile network information.
- Location Data: In some cases, with your consent, we may collect or infer your general location, for example, to help identify relevant retail stores or shipping options.
How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders, including managing payments, shipping, and returns for sportswear purchases and custom team apparel.
- To provide, operate, and maintain our online platform and services.
- To improve our products, services, and the functionality of our website based on user interactions and feedback. This includes our sportswear innovation and research efforts.
- To personalize your experience on our site, offering tailored product recommendations and content.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you marketing and promotional communications about WattleFlex Athletics products and offers, where you have consented to such communications.
- To monitor and analyze trends, usage, and activities in connection with our services, including for garment technology consulting insights.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with legal obligations and enforce our terms and conditions.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, marketing assistance, and customer service. These providers only have access to personal information needed to perform their functions and are contractually obligated to maintain its confidentiality and security.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such change.
- With Your Consent: We may share your information for any other purpose disclosed to you with your explicit consent.
Data Security
We implement reasonable security measures, including technical and organizational safeguards, designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable laws (such as GDPR where relevant for international interactions), you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us:
WattleFlex Athletics
2847 Docklands Drive, Unit 3B
Melbourne, VIC, 3008
Australia